Home Depot Special Orders unit of measure for square feet does not autofill

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  • Updated 3 years ago
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Home Depot Special Orders unit of measure for square feet does not autofill. We have to select it every time we confirm, ship and invoice. Can this unit of measure be fixed?
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Shiloh Kramer

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting to the Support Center!

I have looked into the Home Depot Special Orders and I see that the Item info is all sourcing in correctly from the PO.  When you are creating the ASN, the unit of measure sources in directly from the PO. This is important because the trading partner will always want to information to match what they sent over.

I looked through the Orders in your inbox and do not see any sent with square feet as a Unit of Measurement.  Are you encountering this when you are filling in the item physical details after the line item is loaded into the item info tab?  After looking at the form, that seems to be the place you would be seeing that.

If this is the case, you have two options, as this is not information that comes from the PO, but details you are adding in.

One option is not to fill that part out.  It is not mandatory to the form and I tried it and you will be able to send the document without entering in anything in the Item Physical Details matrix.

Another option is to set defaults for that information.  Once you set them up, you will still need to click on the matrix for Item Physical Details and then click the plus sign to load them in.  Here is some information on how to load in defaults if you are unfamiliar with the process.
https://supportcenter.spscommerce.com/spscommerce/topics/video_advanced_features_defaults

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Senior Analyst | WebForms Fulfillment Support 

P: 1-888-739-3232 Option 1

niservices@spscommerce.com

 

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