Home Depot Other Warehouse Tare ASN

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I need some help on the Order tab of the Tare ASN. We are struggling with inputting correct quantity on the Tare Info portion. Our items are single packed onto pallets, one item per carton. However, the way we are inputting the quantities right now results in one shipping label per item instead of one per pallet. Please help!

Company: Epoch Design LLC
POs: 8597680, 8597681, 8597678
Sender: Home Depot Your Other Warehouse
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Jon Nordin

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Posted 3 years ago

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Allie Lawler, Official Rep

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Hello Jon,

Thank you for posting in the Support Center!

I am seeing that on your ASNs to Your Other Warehouse, you've added multiple Tare (Pallet) levels with one item on each, indicating that you are packing one item on each pallet. This is why it is generating one label per item--the form makes a label per pallet. You will want to remove all Tares/Pallets except for one, and list all items inside that one pallet level to indicate that all items are packed on one pallet.

If you have any further questions, please feel free to contact our support team at (888) 739-3232, Option 1, Option 1.

Thank you,
Allie Lawler
Customer Support Analyst I

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