Help! I deleted the history of a purchase that was not shipped or invoiced yet. How do I get it back?

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  • Updated 2 years ago
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Help! I deleted the history of a purchase that was not shipped or invoiced yet. How do I get it back?
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GameMaster

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Posted 2 years ago

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Allie Lawler, Employee

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Hello GameMaster,

Purchase Orders cannot be deleted in the SPS system--only archived!  In your Fulfillment account, you can go into the Transactions Tab, open the "Advanced Search" filters, and check the box for "Include Archived" in your search.

Since you're using the Fulfillment platform, for a faster way to contact support, please use the blue messenger icon in the bottom right-hand corner of your Fulfillment account. Our messenger team is available 8a-4p CST to assist you with any Fulfillment questions!

Thank you,
Allie Lawler
Customer Support Analyst I

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