Hello - How do I access older sent invoices? My sent mail only goes back one month. Thanks

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I need a copy of some invoices, that we neglected to print. I believe they were sent on 4/22/2015, or there abouts. My "Sent" mail, on the WebForms Fulfillment tab, only goes back to 4/28/2015.
I do not have the invoice numbers; therefore, I cannot include them in this question.
Photo of Claire

Claire

  • 70 Points

Posted 3 years ago

  • 1
Photo of Kelsey Hrdlicka

Kelsey Hrdlicka

  • 860 Points 500 badge 2x thumb
Hi Claire!

Thank you for your post! In order to expand the search time frame please follow the steps below:

1) Click on preferences on the left hand side of the screen
2) Months in Mailbox will be listed
3) You can change it up to 12 months!

You can also use our advanced search function to narrow down the invoices you are looking for. To view a video on how to use the advanced search function  click here.

If you need further assistance, please let me know!

Kelsey

This conversation is no longer open for comments or replies.