Having trouble invoicing - Internet explorer keeps throwing me out.

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  • Updated 3 years ago
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Going into the P.O. # 285-0425-075 to create an invoice; I click on invoice and immediately I am sent back to the P.O.'s without even able to  fill the invoice.
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Diane Carlson

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

You may be experiencing a unique issue. I tried to log into your system, but I think I need more information to assist on this because I was not able to.

Most likely, you need to update your java or ensure you are in the correct browser.  Please follow the troubleshooting link I have sent you.  If that does not resolve the issue, please call our Support Team and they can take a look at it with you.

https://s3.amazonaws.com/spscops/supportcenter/Diagnostic+-+Storyline+output/story.html

Thank you!

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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