GS1-128 LABELS NOT HOLDING UP TO SHIPPING ACROSS THE COUNTRY

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Our trading partner notified us that our GS1-128 labels are not holding up to shipping across the country. We tested and found that they smudge quite easily. This is a far cry from the requirement that they hold up against smudges and fading for 2 years. We are using SPS Commerce label stock #1650374 with HP LaserJet printers and ink cartridges from Quill. Any suggestions?
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Eileen Thomas

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Posted 5 years ago

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Fred, Customer Operations Analyst

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Hi Eileen,

Thanks for your post!  I can see how this can be an issue, especially when shipping across country.  I know that some retailers allow their vendors to place tape or other transparent materials over their labels in order to build more resistance to smudging or damage when shipping.  This could be a possibility for your retailer, but you may have to verify with them to make sure that would be compliant with their standards.  If this is not possible, I would maybe recommend using a different type of label stock if the combination of the current stock and ink cartridge causes the smudging to occur.  I know that there are several types of stock that are designed to be extremely durable and this may be better suited for your particular trade partners requirements.  I will follow up internally here to see if there are any other ideas.  Please let me know if you have any questions in the meantime.  Thanks!


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Eileen Thomas

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Hi Fred,

We are using SPS Commerce label stock Item # 1650374. It is supposed to be specifically for laser printers. I will follow up with tech support on that.

Any transparent materials over the label would likely affect the ability to get a good scan on the barcode.

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