Grainger ASN Error-Not UPS Ground

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  • Updated 7 years ago
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All of our POs from Grainger and Grainger Sourcing have a default ship method of UPS Ground (SAP 29811), although the majority of our shipments are over 150 lbs and actually ship UPS Freight (SAP 30065). In the past, I have just changed the ship method on the POAs and ASNs.

While completing an ASN for a PO today, I received an error notification stating --One of [Bill of Lading Number / Tracking Number] or [Pro Number] must starts with '1Z'--. Since the order is shipping UPS Freight, not UPS Ground, the PRO is not in the 1Z format, and our BOL obviously does not follow this format, either.

This is the first time I have encountered this error. Is it a new permission that can be changed?
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Christina Wales

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Posted 7 years ago

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Sarah

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Hi Christina,

Thank you for reporting your problem. There were a few updates to Grainger ASN form recently which looks to be the cause of your issue. We were made aware of this issue today and have escalated it to our technical team for review. I will continue to monitor the case and provide you with details as they become available.

Please let me know if you have any questions in the meantime.
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Christina Wales

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Until the issue is resolved, I will just tack a "1Z-" to the front of our BOL number on the ASN, so I can continue to submit forms in a timely manner. Thanks for the info!
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Sarah

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Good morning Christina! The form has been updated and you will no longer receive the error message "One of [Bill of Lading Number / Tracking Number] or [Pro Number] must starts with '1Z'" when choosing UPS Freight (30065) as the carrier code.

Thank you for your patience as we worked to complete this and please let me know if you have any questions.