Getting an error on 846 transmission, It says we have invalid characters in desc. Where can I find what valid special characters are.

  • 1
  • Question
  • Updated 5 months ago
We are getting an error on our 846 transmission, which says that we have invalid characters in the description, Where can I find what the valid special characters are. From Animal Supply Company to ValuePet
Photo of Bret English

Bret English

  • 70 Points

Posted 6 months ago

  • 1
Photo of Adam Lund

Adam Lund, Employee

  • 1,220 Points 1k badge 2x thumb
Hi Bret,

I would recommend reaching out to our support team, they can help diagnose the location of the invalid characters. 

Please feel free to use your Fulfillment Messenger to chat our support team, located in the lower right-hand corner of your screen in Fulfillment, or give us a call at (888) 739-3232, option 1 if you are experiencing any specific issues and we're happy to help walk through it with you!

Thank you for using Support Center!

Adam Lund
SPS Commerce Infinite Retail Power