I cannot complete the ASN because it is grayed out for Bluestem Brands.

  • 2
  • Question
  • Updated 5 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

How come I cannot set up ASN from the Next Steps? I get charged $60 every time that I ship something to Bluestem because I cannot set up the ASN through SPS.
Photo of Chris


  • 70 Points

Posted 5 years ago

  • 2
Photo of Paul

Paul, Alum

  • 5,714 Points 5k badge 2x thumb
Good Afternoon Chris,

Sorry to hear that you are having trouble with the ASN's through your account.  Do you have a particular order that you are working from?  I was able to log into your account and check a few orders and I see the ASN options grayed out.  In those particular cases, the Purchase Order Acknowledgement needs to be sent first before the ASN options will become available.  Please let me know if there is a particular order you would like me to check, but for the few that I looked at on the first page of your inbox, this appeared to be the case.  Let me know if you have any additional questions.  Thanks for your post!

This conversation is no longer open for comments or replies.