Freight bill won't open

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  • Updated 4 years ago
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Hi, I am unable to open up freight bills and submit for billing. Eg. 00019234939M will not open.

Company: TransX

How do I fix this?
Photo of Emmanuel Abril

Emmanuel Abril

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Posted 4 years ago

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Photo of Kelsey Hrdlicka

Kelsey Hrdlicka

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Hi Emmanuel,

Are the Freight Bills opening up blank? If so could you please let me know which Internet browser you are using? This is a common issue when using Internet Explorer, please follow the steps below if that what you are using.

1) locate the 'tools' option in the upper left hand side of your browser
2) about half way down you will see 'compatibility view settings' click on that
3) please add hosted-commerce.net into the top add box and then click add

If you then refresh your WebForms account and try loading a Freight Bill it should load.

Thank you for you post!

Kelsey

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