FPL FTP/SFTP

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See email below from FPL.  Are you aware of this and working on it?  Is there anything I need to do on my side?

Dear Fidelitone Trading Partner,

Fidelitone has a new FTP/SFTP service that includes the redundancy necessary to provide high availability (HA) service.  The new FTP/SFTP service addresses feedback provided from vendors regarding our current FTP/SFTP service.  For example, the archive folder will be available again. 

Below are the details needed for this change:

CURRENT:

          FTP

URL:  ftp3.fidelitone.com

Port: 21

            SFTP

URL: sftp3.fidelitone.com

Port: 22

            Directory

                        FTP PUT: /FROM

                        FTP GET: /TO

NEW:

            FTP

URL:  vftp.fidelitone.com

Port: 21

            SFTP

URL:  vftp.fidelitone.com (Yes, URL for SFTP is same as FTP, just a different port)

Port: 22

            Directory

                        FTP PUT: /FROM/CURRENT

                        FTP GET: /TO/CURRENT

Archived File Directories

                        FTP PUT: /FROM/CURRENT/ARCHIVE

                        FTP GET: /TO/CURRENT/ARCHIVE

    

ID/Password

There has been no change to your account ID, however you will have a new password

Next Steps?

1.     Please review this upcoming Fidelitone change with those responsible for maintaining your FTP and SFTP processing and communication scripts.

2.     For security reasons, Fidelitone is doing IP filtering.  We need to know the IP address of your server(s) that originates the (s)ftp session.  Also, for any vendors doing IP filtering, please open the following IP’s on your firewall, 199.16.9.162 and 12.176.83.120.

3.     Please notify the Fidelitone EDI Admin, at Ediadmin@fidelitone.com to coordinate a date and time for making the change on your system.  We need to work together to ensure there are successful communication sessions both inbound and outbound.

If you have any questions related to this effort, please contact Fidelitone, via email, at Ediadmin@fidelitone.com.

We appreciate your cooperation in this effort to improve FTP/SFTP communications with Fidelitone.


Jennifer Hascup

Lead Senior Buyer

1260 Karl Court, Wauconda, IL 60084

p  847.487.3300 ext 1361

jhascup@fidelitone.com

fidelitone.com


 



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Margaret Johnson

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Posted 4 years ago

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Katelyn McDonald

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Hi Margaret!

Thank you for your post. I am investigating this now and will let you know the status at SPS Commerce pertaining to this Fidelitone FTP change.

Katie
(Edited)
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Katelyn McDonald

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Hi Margaret!

Can you please forward the email with the above information to retailservices@spscommerce.com? Please put Attention: Katie in the subject line. I do not see that we are currently making this update, and I will refer a task to our Development Team to ensure all necessary changes are made.

Thank you for informing us of this change!

Katie

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