Excessive blanks when printing shipping labels

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

When printing shipping labels there is an excessive amount of wasted labels when I print them out.  If one carton has mixed sizing, the following label prints the contents which I completely understand.  The problem is if one label on the page has mixed sizing and the other label doesn't it leaves a blank label.  This is not very cost effective.  Is there any update coming to address the issue?
Photo of Kelly

Kelly

  • 70 Points

Posted 3 years ago

  • 1
Photo of Ryan

Ryan, Employee

  • 2,262 Points 2k badge 2x thumb
Kelly,

Thank you for contacting the Support Center! I have taken some time to investigate your inquiry and I have an answer for you. As of right now this shipping label is built out to the specifications of your trading partner, so that an additional label can be placed on the same side of the carton. This additional label is to list the details of the contents of the mixed carton.

However, I am going to send this issue up to our development team to see if we can't adjust the formatting slightly so there is not quite as much wasted space. I will send you an email with a case number so that we can keep in contact as I am updated on the the issues progress.

Ryan Decker
Analyst- WebForms Fulfillment Support

This conversation is no longer open for comments or replies.