Error: The XML page cannot be displayed

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
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When trying to search on the reports option, get the following error: "the XML page cannot be displayed. Cannot view XML input using XSL stylesheet....Required white space was missing. Error processing resource '
Photo of Debbi McCloskey

Debbi McCloskey

  • 70 Points

Posted 7 years ago

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Photo of Sarah


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Hi Debbi,

Thank you for posting your problem! Errors like this are typically generated due to a internet browser issue. In this case, I would recommend clearing your temporary internet files and restarting your browser. Please follow the steps below to clear these files.

  1. Click Tools in the upper right corner

  2. Click Internet Options

  3. Click "Delete..."

  4. Ensure only Temporary Internet Files and Cookies are selected and click OK

  5. Once the files are done deleting, please close your browser window

  6. Open the browser and attempt the search again

If these steps do not help, please let me know what your search criteria was so I can further investigate.


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