Internet Explorer 10 Error Following Java Update

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  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
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I was in SPS commerce when a java update on my computer closed the browser and now I get the following error when using Internet Explorer 10:

0 /wfds/inbox member 50602 jdurocher@innovaplas.com ZEFEHYHI fr_CA 20 Inbox 3 88530 0 Jacynthe Durocher 1 zefehyhi company 43 50602 INNOVAPLAS 1 ZEFEHYHI 1
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Jacynthe Durocher

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  • slightly frustrated

Posted 5 years ago

  • 1
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Lisa Sacquitne, Product Manager

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Hi Jacynthe - Sorry to hear you are having an issue accessing WebForms! This issue typically occurs when you are viewing WebForms in compatibility mode. While viewing the WebForms error, look for the below broken piece of paper icon in the URL/Search bar and click on it. This should render WebForms in the normal browser mode so that your WebForms inbox is visible.



Let us know if this doesn't fix your issue and we'll be happy to troubleshoot further!
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Jacynthe Durocher

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Thanks I had tried this and it had not work but today it does! Thank you so much. :)
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Lisa Sacquitne, Product Manager

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Great to hear Jacynthe - thanks for the follow-up!

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