Error reported Serial Number: PCL12112048259

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  • Question
  • Updated 3 months ago
Hi, We received the message below concerning a transaction with your client FGL Sports. Our only modification was to create the POA and the ASN wherein a quantity was changed. The buyer part number was not changed and is in fact the same that we received, and the same that has been transmitted back to FGL previously.

If you can't resolve this please send us all the data lines so that our  EDI provider can examine them.

Thanks
Allan

The message:
Serial Number: PCL12112048259

Document Originator: Black Knight Sales Canada Ltd
Document Recipient: FGL Sports
Document Type: 855

ShipToLocationNumber: 3109
PurchaseOrderNumber: 6423602

PurchaseOrderNumber:6423602  Missing element: expect BuyerPartNumber before ending OrderLine in line 62,column 25





Photo of Allan Black Knight Montreal

Posted 3 months ago

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Photo of Allie Lawler

Allie Lawler, Employee

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Hello Allan,

For specific data inquiries, we recommend reaching out to our support team! We want to ensure that your data is kept in private communications, as the Support Center is a public forum. We can be reached at support@spscommerce.com or (888) 739-3232, option 1!

Thank you,
Allie Lawler