Error message in fulfullment for all ASNs and invoices

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  • Updated 2 years ago
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I'm working from the company Veggie Noodle Co. We are working on 30 different TARGET PO's currently. I need to process 12 of them today, and when I sent the ASNS and Invoices through, they all came back with an error message. I am currently resending but as I go through and click "Check for Errors" none of them say I have an error, and everything says "ready to send".

I'm wondering what went wrong in the first place, and if my ASNs and Invoices will come back as errors again. This PO number is an example of what's happening with the other 11 invoices and ASNs:

0211-8111574-3897  


Thanks for your help!
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Danielle Bellman

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Danielle,

Thank you for posting in the Support Center!

If you are not seeing an error message, there may he something that went wrong within the SPS system. Please feel free to contact our support team directly to discuss specific documents and confidential company information so we can get logged on to take a look at this issue with you. 

The support team can be reached at (888) 739-3232, Option 1, Option 1. We have agents readily available until 5pm CST, and limited agents available 24/7.

Thank you,
Allie Lawler
Customer Support Analyst I

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