What does "Error during XSLT transformation: XSLT transformation failed." mean?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

Problem when I logged in an error occurred when I clicked on "Web Forms" below
"Error during XSLT transformation: XSLT transformation failed."
Please advise.
Thank you
Photo of Janet

Janet

  • 112 Points 100 badge 2x thumb

Posted 6 years ago

  • 1
Photo of Dave

Dave, Sr. Customer Operations Analyst

  • 1,564 Points 1k badge 2x thumb
Hi Janet!

This is a common issue that we have found with Firefox. In order to resolve this issue complete the following:

1) Click Tools -> Clear Recent History
2) Select "Everything" for the time range to clear
3) Check Cookies and Cache
4) Click "Clear Now"
5) Exit out of the browser and start a brand new session, and you should be good to go!

If you continue to experience any issues just let us know!

This conversation is no longer open for comments or replies.