Entering invoices in WebForms

  • 1
  • Question
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

How do you enter invoices amounts in the new Webforms?  Specifically the invoice amount, discount amount and discount invoice amount.  I've tried several ways and it comes up with the credit amount as the  total amount due
Photo of mmaffe


  • 70 Points

Posted 2 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Official Rep

  • 3,070 Points 3k badge 2x thumb
Hello Mmaffe,

This depends on which retailer you're working with, as different retailers' forms will calculate the total amount in different ways. But the new Fulfillment actually uses the exact same form as your WebForms account, so you shouldn't have to fill it out any differently!

I recommend contacting our support team using the blue messenger icon in the lower right-hand corner of your account! We're available 8a-4p CST, Monday through Friday to help answer any questions you have!

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.