Entering invoices in WebForms

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  • Updated 2 years ago
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How do you enter invoices amounts in the new Webforms?  Specifically the invoice amount, discount amount and discount invoice amount.  I've tried several ways and it comes up with the credit amount as the  total amount due
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mmaffe

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Mmaffe,

This depends on which retailer you're working with, as different retailers' forms will calculate the total amount in different ways. But the new Fulfillment actually uses the exact same form as your WebForms account, so you shouldn't have to fill it out any differently!

I recommend contacting our support team using the blue messenger icon in the lower right-hand corner of your account! We're available 8a-4p CST, Monday through Friday to help answer any questions you have!

Thank you,
Allie Lawler
Customer Support Analyst I

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