Entered po#7023311641, invoice# 75790 and it showed rejected and resent, but still not showing up in the retail link system.

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: past 7 days not faq

Invoice 75790 showed rejected and resent but still not showing in retail link.

Photo of Terry Sauls

Terry Sauls

  • 400 Points 250 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Tom Mahon

Tom Mahon, Alum

  • 440 Points 250 badge 2x thumb
Thank you for your post Terry! I have taken a look at this Invoice and noticed the address has the Invoice Number after 2014 in the date field on both copies of the invoice you sent. Can you find the original invoice that err'd in your sent folder and "edit for resend", much like you had done last time, and correct the date field and resend? That should allow the invoice to process. Please let me know if you have any other questions! Thank you!

This conversation is no longer open for comments or replies.