EDI Invoices for Barnes & Noble are being sent on test IDs and should be on production IDs.

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

We received this message for Barnes & Noble EDI invoices:

Invoice for Think Fun has been moved to production, and we are still receiving test files. Please make sure when you send your invoices that in the ISA and GS segments you use our production ID ‘ZZ-1709011’ Will you please help with this issue?
Photo of Shannon

Shannon

  • 90 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Katelyn McDonald

Katelyn McDonald

  • 920 Points 500 badge 2x thumb
Hi Shannon! Thank you for post. I have looked into the raw data that is being sent from your Webforms account to Barnes and Noble, and I do see the test IDs being transmitted. I will refer this to our Implementation Team who will be able to alter the setup and ensure the invoices are being transmitted on the production IDs. I will let you know when this is complete, and we can determine if any past invoices need to be resent. Thank you!

This conversation is no longer open for comments or replies.