Do I have to resend invoices that I got EDI Invoice rejections for?

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  • Updated 6 years ago
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We transmitted 39 invoices to Loblaws and received one Text message back to say that one invoice had been rejected with invalid PO number. Does this mean that all the other invoices have been accepted or do we need to resend all the invoices that were in the same EDI transmission?
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Sally Walsh

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Posted 6 years ago

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MaryEllen Jaspers, Alum

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Hi Sally,

If you received an EDI text message from Loblaws, you can reference this troubleshooting guide to their messages. http://supportcenter.spscommerce.com/spscommerce/topics/video_guide_to_loblaws_text_message_resoluti...
If you have further questions or are looking for further clarifications, I would advise you to contact Loblaws directly as SPS Commerce is unable to see your production EDI data for Loblaws.

MaryEllen

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