EDI did not not go through

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My document is still showing in sent box with a blue envelope. This was sent 4 days ago. How long does it take to go through. I have never had this happen.
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PHYLLIS MATHENY

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Posted 5 years ago

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Paul, Alum

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Hi Phyllis,

Sorry to hear you are having issues with this invoice.  I am tracking it through our system to make sure it processed successfully.  Generally, we say it can take up to 24 hours for a document to process through the system, but most of the time they pass through within an hour or so.  I will reply here as soon as I am able to finish tracking this document. 
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PHYLLIS MATHENY

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Do you need the document #?
AR_BL029703-MARCH 11, 2014- 10:10:59am

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