Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old
I have two invoices being rejected with the reason "The PO Number you sent was not sent via EDI and should not be invoiced through EDI". However, I checked my portal and found both POs were sent to us via EDI. I have also emailed this to firstname.lastname@example.org I received a case number 02903411. Please advise as to how to proceed.