download all the result

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  • Updated 3 years ago
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We have like 2000 Debit-Credit transactions one day from our customer, and when I select result and download, it will start to download, but will stop after around 500 downloaded, then a window pops out saying system error. Please help here.
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Caiyan Liu

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Posted 3 years ago

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Katrina Wolyniec, Employee

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Hello,

Thank you for posting in the Support Center!

It looks like that file is too big to download all at once and the connection times out before it can process the whole thing.

The best practice here is to break it up in to smaller chunks and download them in the smaller batches.  If you still want them in one file after that, you can consolidate once they are all saved to your computer.

Thank you,

SPS Commerce Infinite Retail Power

Katrina Wolyniec

Customer Support Analyst II | Fulfillment Support 

P: 1-888-739-3232

niservices@spscommerce.com

 

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