Document transmission confirmation

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I need to confirm if an ASN was actually transmitted to our trading partner. How do I do that?
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Maggie

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Posted 6 years ago

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Dave, Sr. Customer Operations Analyst

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Hi Maggie!

The best way to determine if a trading partner has received your ASN is by checking the status icon of the document in your sent folder.

In Transit indicates that the document is still in transit to your trading partner.

Accepted indicates that the document has been successfully received by your trading partner, and we received a confirmation 997 document from them.*

*Note: All documents that are still in transit after 30 days are changed to this status as well.

If you are unsure whether or not you sent a document off of a PO you can simply click the orange next steps arrow on the right-hand side of your inbox and select "Related Documents". This will show you all documents created off of that order.

If the status icon shows Saved that means that the document is saved in your drafts folder.

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