Document Processing Error: Total Airport Services

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  • Problem
  • Updated 1 year ago

Can you assist us on the following error? Provide us ISA/GS control# to check what is the issue. With following detail we are not able to track the document.


SPS Commerce was unable to successfully process the following document:

 

Serial Number: PCL6452775332

 

Document Originator: L Brands

Document Recipient: Total Airport Services Document Type:

 

 XEngineErrorResult{

 ecsFile=4010_X12/00401_ISA.ecs

 docType=856

 standard=X12

 stdVersion=V4010

 brief=An invalid character was encountered in a data element.

 description=Element SN102 (Number of Units Shipped) has a data type of 'Numeric' (R). The data includes non-numeric characters. Segment SN1 is defined in the guideline at position 030.{br}{br}This error was detected at:{br}{tab}Segment Count: 46{br}{tab}Element Count: 2{br}{tab}Characters: 1023 through 1024 }

 

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Raja

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Posted 1 year ago

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Allie Lawler, Employee

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Hi Raja!

You will want to contact our support team directly for any error details, so that we can discuss your business documents confidentially! We can be reached at (888) 739-3232, option 1.

Looking at the bottom of the error message you posted above, it says:
 description=Element SN102 (Number of Units Shipped) has a data type of 'Numeric' (R). The data includes non-numeric characters. Segment SN1 is defined in the guideline at position 030.{br}{br}This error was detected at:{br}{tab}Segment Count: 46{br}{tab}Element Count: 2{br}{tab}Characters: 1023 through 1024 }

It looks like you will want to include only numerals in the "Number of Units Shipped" field, but you can contact our support team for further clarification!

Thank you,
Allie Lawler
Customer Support Analyst II

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