Do It Best Undo EDI

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  • Updated 3 years ago
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Is there a way to undo an EDI for Do It Best, I would just create a credit and just do it again but I don't see that option for them.
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Barreto MFG

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Posted 3 years ago

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Allie Lawler, Official Rep

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Hello Tyler!

Thank you for posting in the Support Center--we apologize that your public reply was delayed during our Support Center outage yesterday! 

We can't undo any documents once they're sent--but you can create an all-new invoice and send that one, and make sure to let your trading partner know to expect a revised version. Please note that not all retailers allow this, and we'll happily check specific retailers for you if you call our support team!

Have a great day,

Allie Lawler
Customer Support Analyst I

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