Do I need to go through support if i want to troubleshoot the integration with QBO, or can I do it myself?

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  • Problem
  • Updated 1 month ago
Do I need to go through support if i want to troubleshoot the integration with QBO, or can gain access to the data passed through the adapter and do it myself? My PO# displays correctly in SPS orders but is not coming through into the QBO invoice?

Order in SPS:


Invoice in QBO:
Photo of Udi Shamay

Udi Shamay

  • 70 Points

Posted 2 months ago

  • 1
Photo of Adam Lund

Adam Lund, Employee

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Hello Udi,

I would recommend calling into our QuickBooks team, you can reach them by calling our support line. They will be the best resource for correcting your QuickBooks integration issue!

Fulfillment Support Line
1-888-739-3232
Option 1

Thank you for using Support Center!

Adam Lund 
SPS Commerce Infinite Retail Power