Customer Training Resources

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SPS Commerce strives to provide great resources, to our customers in order to help you get up and running as smoothly as possible. Take a look at your training options below!

1) Video Tutorials: We have created a multitude of training videos that cover everything from uploading spreadsheets in Catalog v7, WebForms navigation & system troubleshooting, to an overview of our Trading Partner Intelligence platform. Click here to navigate through our more than 100 quick video tutorials!

2) Product Specific User Guides: For a more detailed written out look at how to work your SPS Commerce product(s), feel free to print out and/or reference the product specific User Guides below:



3) Webinar Training Sessions: SPS Commerce offers a calendar of Webinar offerings, ranging from general WebForms Overview to distinct feature overviews. To view the calendar of events and to register for all available Webinar trainings, select ‘Webinar Training’ under Customer Resources from your SPS Commerce Portal page for more detail. Please note that all Webinar offerings now require registration prior to the scheduled event.

4) 1:1 Customer Training: Schedule training with your team and an SPS specialist for a full WebForms walkthrough. Learn all about WebForms as it pertains to your business relationships. Email: Customer Training to schedule your training today!

5) System Troubleshooting: To learn more about WebForms system requirements and to troubleshoot any potential issues when working on a PC, we've created a series of training materials that will help you out! Whether you are unable to load forms, are having printing troubles, or need to check and update your Java version, you've come to the right place!

Check out the Troubleshooting Tip Library for additional training resources!

Working on a Mac computer? We've created two troubleshooting guides that provide instruction on how to manage a particular operating system for use in WebForms. Take a look at the materials that pertain to your OS!

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Michael Hicks, WebForms Support Manager

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Posted 6 years ago

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