creating an invoice for the wrong order

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  • Updated 4 years ago
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After I submitted an invoice for a purchase order from MSC (9032610001), I realized too late that this was the incorrect purchase order number for this invoice.

I don't see a way to delete it, but I let my customer know to disregard that invoice. Is there any way to delete this invoice? My concern is that I will have to create another invoice in the future for this order, and I don't want anything to get messy.

Please advise. Thank you!

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Megan Orlando

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Posted 4 years ago

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Dillon Barmore, Employee

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Hi Megan,

This is a very common mistake, nothing to worry about. You took the right course of action by reaching out to your customer to have them disregard that invoice and are correct that there are no means of deleting a document once it has been sent. When it does come time to create an invoice that belongs to that purchase order you can give it a unique ID so that it is easily distinguishable from the mistake invoice. Let me know if this is unclear or if you have additional questions!

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