copy/XML of EDI 856 transmission

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I am disputing a handful of Amazon chargebacks relating to date/time an ASN was sent. They are asking me to provide a text copy/XML of the EDI 856 transmission. How do I find this information?
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Heather

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Posted 3 years ago

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Jordan, Software Engineer

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Hi Heather,

Thank you for posting!  Do you mind providing me with the ASN numbers Amazon is requesting this data from?  I can then follow-up with you via email with this information.

Thank you
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Heather

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Thank you Jordan!

Am I not able to access this information? Do I need to reach out to SPS every time I need this information? That seems really inconvenient.

Here are the ASN numbers:
951
1141
1142
1143
1144
1145
1146
1147
1148
1149
1150
1153
1154
1155
1156
1172
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Jordan, Software Engineer

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Thank you for those.  I am holding off retrieving the data as I am attempting to get you set up with Ad-Hoc reporting, which would allow you to get the data on your own. 

With that being said, hopefully it is not a consistent theme that you continue needing to send data to Amazon.
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Jordan, Software Engineer

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Hi Heather,

Thank you for patiently waiting!  I have gotten you set up with Ad-Hoc reporting, which will allow you to access the raw data as we would here at SPS Commerce.  Please check the video tutorial here for directions on how to use this tool.

Please let me know if you have any questions!
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Heather

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Thank you Jordan!
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Jordan, Software Engineer

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Of course!  I am willing to give you a hand here as your list may be overwhelming to begin with.  After testing out the tool, let me know if you'd like assistance in grabbing the data for each.

Happy Friday!

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