Company not authorized to send dc invoices to production - how to correct? Implementation Team, certification?

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  • Updated 2 months ago
EDI rejected invoices, message reads "Your company is not authorized to send DC invoices to Production".  How do we correct this and move forward?  
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Brian

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Posted 2 months ago

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Adam Lund, Employee

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Hi Brian,

If you have not been moved into production as of yet I would recommend reaching out to your implementation/testing consultant. They would be your best resourcing for non-production connections. 

Thank you for using Support Center!

Adam Lund
SPS Commerce Infinite Retail Power


(Edited)
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Brian

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Thank You Adam.  How do we reach out to our implementation/testing consultant?  I have been unable to locate a name or number.  Our emails to implementation@spscommerce.com only issue us a ticket #, and we haven't yet heard from them.