Clearing Temporary Internet Files in your Browser

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  • Updated 4 years ago
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Clearing Temporary Internet Files can be useful in the event that your web browser is recalling older files, preventing updates (such as an Invoice crossed out).  Please follow the below steps to clear Temporary Internet Files.


To clear your temporary files from Internet Explorer, follow these steps:
  • Click the Gears icon in the upper right-hand corner.  If you do not see this, please locate the Tools option in the upper-left.
  • Go to Internet Options at the bottom of the menu.
  • On the General Tab of the Internet Options window, look for where it says Browsing History and click the Delete button.


  • On the Delete window, put a check mark in “Temporary Internet Files” and “Cookies.” Then hit the Delete button.


  • Close Internet Explorer and reopen it to make sure the changes take place.


To clear your temporary files in Mozilla Firefox, follow these steps:
  • Locate the Tools menu. It may appear as three bars on the right-hand side.  If you do not see this, please look for the Tools menu in the upper-left.
  • From the Tools menu, please select Options.
  • Within the Options window, navigate to the Privacy tab.  Here, you will want to click on "clear your recent history."


  • Here, you will want to ensure the time range to clear is Everything.  You will then want to check only Cookies and Cache.  Once selected, click Clear Now.


  • To ensure the update is made, please close out of your browser and return to the portal.

To clear your temporary files in Google Chrome, follow these steps:
  • Click on the 'Tools' button (3 bars) located on the menu bar on the far right.
  • Select ‘Settings’ from the drop down menu.
  • Click the 'Show Advanced settings' button at the bottom of ‘Settings’.
  • Select ‘Clear browsing data’ under ‘Privacy.’

  • Ensure ‘the beginning of time’ is selected and check ‘cookies and other site and plugin data’ as well as ‘cached images and files.’

  • Click ‘clear browsing data.’
  • To ensure the update is made, please close out of your browser and return to the portal.

By following the guide above, you will successfully clear your Temporary Internet Files.
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Posted 4 years ago

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