Clarify error message - Document 1 Missing element: expect Vendor before ending InvoiceHeader

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  • Updated 2 years ago
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Hello,

Can you help us better understand this error? What else is missing besides the MSG segment?


SPS Commerce was unable to successfully process the following document:

 

Serial Number: PCL4881437818

 

Document Originator: Sprout Foods

Document Recipient: Jet Dot Com

Document Type: 810

 

EDI Interchange Control Number: 000536671 EDI Group Control Number:

000536671 EDI Transaction Control Number: 536671001

 

ShipToLocationNumber: 3236206750001

InvoiceDate: 2016-08-29

PurchaseOrderNumber: 34509

ShipToLocation: JET.COM NJ1

InvoiceNumber: 603368

 

Document 1  Missing element: expect Vendor before ending InvoiceHeader in line 19,column 25

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Posted 2 years ago

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Aimee Erhardt, Employee

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Hello,


After taking a look into this error rejection message it appears as though the vendor part number in not added in line 19. Please reprocess ensuring all vendor part numbers are added for all invoice lines. If you have any further issues please feel free to call in at 1-888-739-3232 option 1, and then option 2 and we can assist you over the phone.


Regards,

SPS Commerce Infinite Retail Power 

Aimee Erhardt

Customer Operations Analyst 

P/F: 612-844-2256 

alerhardt@spscommerce.com 

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