Clarification for 'Missing mandatory Pack ItemLevel Record.' error.

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  • Updated 4 years ago
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Can I get clarification or direction about the 'Missing mandatory Pack ItemLevel Record.' errors I am getting on 856 Advance Shipping Notice exchanges?  Thank you.  Revlon interchange with SalonCentric.  Datacenter Document: 2168440230.  Parcel: 2168440215.
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Steve Osborn

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Posted 4 years ago

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Max, Alum

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Good afternoon Steve-

Thank you for posting to the Support Center!

It looks like you are still in the 'Testing' phase of this setup. I will reach out to your implementation analyst and have them contact you about this via your email. If you need immediate assistance please call in to the number below and reference case #02460277.

Best Regards,

SPS Commerce Infinite Retail Power

Max Corrigan
Analyst, Fulfillment Support

P: 1-888-739-3232

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