Check Out the New Support Center Features

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  • Announcement
  • Updated 4 years ago
  • (Edited)
We are pleased to announce that based on feedback received, we have made improvements to the usability of the Support Center.  We hope that these updates provide a better experience in finding the correct solution to your current problem.  Please see the below enhancements:

  1. Video Tutorials:
    Our videos are a great way to familiarize yourself with a particular form or actions taken within your SPS account.  You can now easily access the videos using the link in the upper-right.



  2. Now Trending: An exciting new feature, our "Trending Topics," can be found on the right side of the Support Center.  This will be updated weekly and will feature topics containing the most relevance to our customers within the last week.  The location is shown below:



  3. Common WebForms Issues: Specific to WebForms, we have created a thorough, yet simple, list of the most common questions we receive with our product.  Please check this page as it is likely that your issue can be resolved by following steps included.


For Fun: You will now see points and badges next to your name.  The more involvement you have on the Support Center, the more points you will receive.  Get out and boost those points!



We hope you enjoy the improvements.  Please feel free to continue to provide feedback so that we can continue to iterate and improve the Support Center to better fit your use!

Happy New Year!
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Jordan, Software Engineer

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Posted 4 years ago

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