'Changes must be applied in the order they were received'

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I'm unable to accept changes on PO 16695889 because 'changes must be applied in the order they were received.' But I don't see any other changes than the ones on my inbox. Could I have accidentally archived them by accident?

Similarly, I cannot invoice PO15761749 and 18518769 because I need 'accept all changes before invoicing,' but I don't see any outstanding changes. 
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isaac

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  • a little frustrated

Posted 4 years ago

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Joe

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Hi Isaac - thanks for your post!

Reviewing PO 16695889-0299, I see there are multiple Changes, most recently two unread/new/bold Changes dated March 5 and March 11.  As the training video below indicates, you will want to process the March 5 document first:

https://supportcenter.spscommerce.com/spscommerce/topics/video_purchase_order_change

However, I further see your Inbox is empty before March 6.  As such, I believe your intuition about having Archived some of these affected docs may be correct.  Unarchiving documents is essentially the reverse process of Archiving them, a process detailed in this training video:

https://supportcenter.spscommerce.com/spscommerce/topics/video-document-archiving

I would encourage you to first Unarchive any documents you would like to work with, then process the related Changes in the order they were received.  Please feel free to reach out with any concerns!

Joe
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Joe

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Oh, also! If you are having trouble locating documents in general, I would advise you try specifying various Search parameters.  Training video here:

https://supportcenter.spscommerce.com/spscommerce/topics/video_advanced_features_search

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