change rejected acknowledgement to accept

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  • Updated 4 years ago
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Could someone help me to change a PO acknowledgement from rejected to accept?
I clicked wrong button!
PO# is 

Thanks for your help!!!!

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Shunyu Yao

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Posted 4 years ago

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Allison Kincaid

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Hello Shunyu,

Thank you for your inquiry.  Unfortunately after a document has been sent we cannot make changes to it.  In this case what you will want to do is create a new Acknowledgement from "Next Steps" and make sure that you select "reject" in the acknowledgement type. 

It also might be a good idea to let your trading partner,, know that there will be multiple acknowledgments for this PO number so they are expecting the new one.

Please let me know if I can help further!

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