change rejected acknowledgement to accept

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  • Updated 3 years ago
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Hello,
Could someone help me to change a PO acknowledgement from rejected to accept?
I clicked wrong button!
PO# is 
1805372333

Thanks for your help!!!!

Yao
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Shunyu Yao

  • 70 Points

Posted 3 years ago

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Allison Kincaid

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Hello Shunyu,

Thank you for your inquiry.  Unfortunately after a document has been sent we cannot make changes to it.  In this case what you will want to do is create a new Acknowledgement from "Next Steps" and make sure that you select "reject" in the acknowledgement type. 

It also might be a good idea to let your trading partner, Samsclub.com, know that there will be multiple acknowledgments for this PO number so they are expecting the new one.

Please let me know if I can help further!

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