Change EDI support email contact for XPO Logistics

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For EDI alerts or errors or any other notification sent to XPO Logistics, please use editeam@xpo.com. At the moment , vinodh.nithyanandam@xpo.com is receiving these alerts. We need this updated ASAP please. Thank you!

Vinodh Nithyanandam
vinodh.nithyanandam@xpo.com
312-361-0877 (Work)
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Vinodh Nithy

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Posted 2 years ago

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Ryan, Employee

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Vinodh.

In terms of the emails sent to notify of errors, everything has already been updated. If you are still receiving email notifications regarding new orders, you will want to follow these steps:

https://supportcenter.spscommerce.com/spscommerce/topics/video_company_user_admin

1.       Log in to your WebForms account and click the SPS Commerce logo in the upper left corner.

2.       On the left side, click the option for “Company User Admin”

3.       Your username will be displayed.  Click the Edit button to the right of your username.

This is where you can manage who gets these New Document emails.

Ryan Decker
Customer Support Analyst 1
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Vinodh Nithy

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Thank you!

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