Case Number 03046717

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I want to get the status of my case number 03046717, placed 2/16/2017.

860s that we are sending to suppliers using Webforms are being rejected for reason not found in our specifications.

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EDI COORDINATOR

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Lutron Team,

I am showing that this case was sent in 2/15. Typically the standard response time for emails to SPS is within 48 hours. I will ensure that an analyst is assigned to your case and reaches out to you tomorrow with more information on the steps to update specifications on file.

Thank you,
Allie Lawler
Customer Support Analyst I

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