Case Number 03046717

  • 1
  • Question
  • Updated 2 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I want to get the status of my case number 03046717, placed 2/16/2017.

860s that we are sending to suppliers using Webforms are being rejected for reason not found in our specifications.



  • 100 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Allie Lawler

Allie Lawler, Official Rep

  • 3,070 Points 3k badge 2x thumb
Hello Lutron Team,

I am showing that this case was sent in 2/15. Typically the standard response time for emails to SPS is within 48 hours. I will ensure that an analyst is assigned to your case and reaches out to you tomorrow with more information on the steps to update specifications on file.

Thank you,
Allie Lawler
Customer Support Analyst I

This conversation is no longer open for comments or replies.