Can't log in

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  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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I keep trying to log in but the site keeps giving me an "Error: Authentication failed. Please try again." message. I know for sure my login credentials are correct so I'm not sure what's going on.
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SFM Four

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Posted 6 years ago

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Katelyn McDonald

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Hi! Thank you for your post! We have had some recent cases where this has happened, and I would be happy to reset the password back to what it was on my end. Can you please give me a call at your convenience? The number is 888-739-3232, option 1. Please ask for Katie, and if I am not available, any analyst will be able to take care of the password reset. I apologize for any inconvenience this has caused!


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