Cant send ASN for Lord and Taylor

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  • Updated 4 years ago
  • Solved
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My two ASNs for Lord and Taylor are failing to send and when doing a check it is coming up with
an error (seen below) and when I click on it to see where the problem is it just brings me back to the top but doesnt show the issue. I looked for it and couldnt find it either.

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Gavin Brown

  • 70 Points

Posted 4 years ago

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Ava

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Hi Gavin,

Thank you for posting in the Support Center! I am taking a look at the error, and I'm wondering if it has to do with recent changes our development team made to the ASN. I have a couple of clarification questions:

1. Did you Auto Complete this draft? I do know there may be some issues revolving around that for this particular form.
2. Can you try recreating the ASN, by loading a new draft from the orange Next Steps arrow?

Please let me know if recreating fixes the issue, or if you are still getting that error when you try to send. If so, I will send this to our development team to take a look at the form itself. Thank you!

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