Cannot print shipping labels for one PO only. Pop up is grayed. Can print for others. ??

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

On SPS Commerce, Webforms I go thru the steps to print a shipping label and everything is fine but at the final pop up window where the UCC 128 labels should show a print preview before I actually print them out, there is just light gray on the screen. It is happening for one PO only. I can print the other PO shipping labels. My order is going to ship today with no UCC labels!!
Photo of Shannon Williams

Shannon Williams

  • 70 Points
  • frustrated.

Posted 4 years ago

  • 1
Photo of Paul

Paul, Alum

  • 5,714 Points 5k badge 2x thumb
Good Morning Shannon,

Are you able to provide me with a few additional bits of information?  If you provide:
  • Purchase Order Number
  • ASN Number
  • # of shipping labels needed
I can research this more for you.
Photo of Paul

Paul, Alum

  • 5,714 Points 5k badge 2x thumb
Good Morning Shannon,

Are you able to provide me with a few additional bits of information?  If you provide:
  • Purchase Order Number
  • ASN Number
  • # of shipping labels needed
I can research this more for you.

This conversation is no longer open for comments or replies.