Cannot view orders

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
Archived and Closed

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I am having a problem viewing orders that are being sent to us from our customer HD Supply when trying to view the order I am receiving a message it says "Access to the requested resource has been denied at this time."
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Kayla Brand

  • 70 Points

Posted 4 years ago

  • 1
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Jordan, Software Engineer

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Hi Kayla,

Do you have an example PO number?  With that, I will be able to take a closer look.

Thanks!

Jordan
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Jordan, Software Engineer

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Looping back to this, the issue you were experiencing generally has to do with permissions set by the administrator account.  Here is a video that goes through Company User Admin.  I am going to mark this post as "solved," however please let me know if you continue to experience issues!

Jordan

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