Cancel credit card on file

  • 1
  • Problem
  • Updated 2 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old

I'd find it very intrusive and obstructive that I can't go into our account details and delete a credit card you have on file. It is very cumbersome that I first need to send an email to support@spscommerce.com, then you guys send an email to us with a form we need to fill out, and then again we need to send this form back to you guys for you then to go into the system to delete it. That's an archaic method and should not exist with an online enabler. For example, on Amazon.com you can simply login to your own account and change credit card details or delete it. 
Photo of John Getty

John Getty

  • 90 Points 75 badge 2x thumb
  • upset and frustrated

Posted 2 years ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.