Cancel a PO without POA

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  • Updated 2 years ago
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Hello,

I need to cancel an order on WebForms Fulfillment, however my trading partner does not use POA so that is not an option. I have already corresponded with my trading partner via email regarding the cancellation, I just need the order to be closed on WebFroms.

PO# W97024120001

Thanks,

Veronica Campagna

Kensington Protective Products

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Veronica

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Posted 2 years ago

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Ryan, Employee

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Veronica,

In this case what you will most likely want to do is archive this document. You can do this by clicking the box to the left of you order and then going to select an action to choose archive. This will remove the order from view. In terms of cancelling it, this will only truly be an option if you were to send the PO Acknowledgment or received a PO Change that cancelled the order.

However, this trading partner does not utilize these documents so archiving the document on your end will remove this document from you inbox.

Ryan Decker
Customer Support Analyst 1

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