Can I stop a sent document from being transmitted to my trading partner?

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  • Updated 7 years ago
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I just realized that I made a mistake on an Invoice that I sent. I’ve archived that document from my account. Will that document still reach my trading partner
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Posted 7 years ago

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Once a document has been sent, much like an email, the document will be on its way to your trading partner. If the document has been archived it will still continue processing even though it is not displayed within the WebForms Sent folder. If a document has been archived by mistake, they may be un-archived using the Select an Action menu from the advanced Search screen.

For more instruction on the archive and un-archive function, take a look at the below training video!