Can you resend two SPORTS AUTHORITY PO's 110575 and 110657?

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Hi the internal ID for the item 88002 is 1017.  Can you add this to the item and resend both PO's?  Thanks

Good day -
The documents below encountered the following NetSuite error:
Serial Number: PCL2511952076
Document Originator:Sports Authority Inc
Document Recipient: Pioneer International Corp
Document Type: NA
PONumber: 110575
TsetPurposeCode: NA
ShipmentID: NA
Import failed on SalesOrder, internalID = NetSuiteID due to:  INVALID_KEY_OR_REF:Invalid item reference key 88002.  (Data Center ID:2511952076)
Please make the appropriate changes in your NetSuite account. If you need any help understanding these errors or assistance in reprocessing these documents, please visit the following link.
https://supportcenter.spscommerce.com/spscommerce/topics/netsuite_notifications
Thank you,
Customer Operations
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MARCIA LINCOLN

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Posted 3 years ago

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Dillon Barmore, Employee

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Hi Marcia,

These item xrefs have been added and both POs were successfully resent!
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MARCIA LINCOLN

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Hi Dilon,
Thanks for resending!  I see them, for some reason they're not dropping in NS.  Can I make sure you have our items X-referenced already? I'm thinking we didn't send you the internal ID's of these  items. (our bad!)

Item     NS ID
88004  = 1018
88008  = 1019
88006  = 1020

Thanks again
Marcia
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MARCIA LINCOLN

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I just got an error on that original item (88002) again.  It doesn't seem to like the internal ID?

The documents below encountered the following NetSuite error:
Serial Number: PCL2517774153
Document Originator:Sports Authority Inc
Document Recipient: Pioneer International Corp
Document Type: NA
PONumber: 110575
TsetPurposeCode: NA
ShipmentID: NA
Import failed on SalesOrder, internalID = NetSuiteID due to:  INVALID_KEY_OR_REF:Invalid item reference key 88002.  (Data Center ID:2517774153)
Please make the appropriate changes in your NetSuite account. If you need any help understanding these errors or assistance in reprocessing these documents, please visit the following link.
https://supportcenter.spscommerce.com/spscommerce/topics/netsuite_notifications
Thank you,
Customer Operations
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Dillon Barmore, Employee

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Hi Maria,

All of these items have been added. Please let me know if any of these orders still need to be resent!
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MARCIA LINCOLN

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Thanks very much Dilon!  We saw PO 110575 drop into NS, and are just waiting on PO 110657. Maybe if you don't mind you could resend 110657 one more time?
Thanks for everything
Marcia
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Dillon Barmore, Employee

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Marcia,

PO 110657 has been resent!

Thanks,
Dillon
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MARCIA LINCOLN

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We got it~  Thanks!
Marcia

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