ASN is not loading.

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  • Updated 5 years ago
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I am am trying to do Advanced Ship Notice, and it says "Please wait, your form is loading," but it never does. There seems to be a problem with the website as I had no trouble last time.
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Michelle Locher

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Posted 5 years ago

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Fred, Customer Operations Analyst

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Hi Michelle,

Thanks for your post!  Our forms run off of Java and usually when they aren't loading, you will need to update that.  Here is a link that can guide you through checking the version of Java you currently have installed and updating that if necessary.  If you are still having trouble loading the ASN after updating, please let me know.  Thank you!




(Edited)

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