ASN Map Update for Customer TSC

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  • Updated 2 years ago
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Hello,

I'm requesting a map update for Tractor Supply.  We are currently getting errors on the 856 when we send out a UOM of 'QT' on the ASN.  We were previously changing this to 'EA' so it would process through, but Tractor Supply has started to send us charge backs because the UOM doesn't match their PO.

The last ASN that failed has serial number PCL6060925862


Thanks,
Andrew Sutherland
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Andrew

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Posted 2 years ago

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Allie Lawler, Employee

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Hello Andrew,

I would recommend contacting our support team directly so that we can send up a request for a quite for this change for you. You can email in at support@spscommerce.com or give us a call at (888) 739-3232, option 1, option 2. You can also use the chat option in the "Contact Us" section here on support center!

Thank you,
Allie Lawler
Customer Support Analyst I

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